Frequently Asked Questions

Find answers to common questions about online counselling and our services

Online counselling works similarly to traditional in-person therapy, but sessions are conducted via secure video calls, phone calls, or text chat. You'll connect with a licensed therapist at your scheduled time and have a private, confidential session from the comfort of your own space.

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Frequently Asked Questions

How does online counselling work?

Is online counselling as effective as in-person therapy?

How do I choose the right therapist?

What should I expect in my first session?

How long are counselling sessions?

How much does online counselling cost?

Is my information confidential?

Can I switch therapists if it's not a good fit?

What technology do I need for online sessions?

How do I cancel or reschedule an appointment?

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